Support Videos
Questions before you buy?
What Kind of Customer Am I - YouTube
What kind of ring-u customer are you? Wondering what plan or service fits for you and your businesses needs? Hopefull this short video will help.
Phone Numbers vs Phone Lines - YouTube
What is the difference between phone numbers and phone lines? A lot has changed with VOIP and this video answers that basic question.
Let's get your ring-u system set up!
Unboxing Your System - YouTube
From opening your ring-u phone system boxes to the first steps of installation.
Connecting your desk phones to WiFi - YouTube
Connecting your desk phones to WiFi
Watch this to learn how to easily connect your Grandstream GRP series WiFi phones to your WiFi network. Easy-Peasy!
Adding and Configuring an Extension - YouTube
Adding and Configuring an Extension
This video will take you through setting up your different types of extensions in your ring-u phone system.
Networking - YouTube
Basic networking information that is helpful when installing your ring-u phone system!
Configuring your new phone system! - YouTube
Configuring your new phone system!
Using your Private Customer Dashboard to configure your new or existing ring-u phone system.
Setting up Groups - YouTube
This video will take you through setting up Groups in your ring-u phone system, and how to use them for best results.
Setting up your Receptionists - YouTube
This video is all about the Virtual Receptionist (sometimes called an Automated Attendant) and how to set it up to route your calls.
Using features of your ring-u phone system.
Portal Tabs Overview - YouTube
A basic walk-through of the most used tabs on your customer portal (dashboard). A good way to familiarize yourself with the basic set-up of your system.
Hold vs Park and which one to use? - YouTube
Hold vs Park and which one to use?
Answers to the age old question: Hold -vs- Park, and when to use each? Spoiler... Most people prefer parking the calls...see why here.